Sending text message via Chikka

[shuji]

Hi everyone,

Nanawagan po ako to all Chikka users. I've been having problems recently sending text messages from my mobile phone to Philippine cellphones. If I use the chikka client from my PC walang problema, the recipient can receive my message. Pero if I use my phone to send, the message doesn't get through.

I already wrote an email to chikkajapan@chikka.c om pero I doubt they'll reply. I just want to know if it's just me having this trouble or does this issue apply to all registered Chikka Japan users. Thanks for your help in advance.

Shuji

[shuji]

hmm.... no chikka users having trouble? maybe it's just me. Dou shiyou kana?

[japphi]

Nope........ako rin, since lang year..bago magpasko yata yon ay hindi na ako nakak-send mula sa cp ko.

Pero pag nag-send mula sa atin ay nakak-receive ako......marami sa mga ka-members natin ang hindi na rin nakaka-send...or receive man kung minsan...may ilang threads din na ganito.........

Kaya ginagawa ko ay sa pc na lang(chikka) or bumibili nang txt card.....

[shuji]

Nope........ako rin, since lang year..bago magpasko yata yon ay hindi na ako nakak-send mula sa cp ko.

Pero pag nag-send mula sa atin ay nakak-receive ako......marami sa mga ka-members natin ang hindi na rin nakaka-send...or receive man kung minsan...may ilang threads din na ganito.........

Kaya ginagawa ko ay sa pc na lang(chikka) or bumibili nang txt card.....


Japphi, thanks for the confirmation. Around that time din ako nagkaproblema sending from my keitai. For those users who can't receive txt on their keitai from pinas, go to www.chikka.co.jp (http://www.chikka.co.jp) and update your phone email address. This website was offline for like a month pero I was surprised the other day when I found it up again.

What's the best way to get in touch with Chikka Japan so we know what's going on and how long we should wait to get it solved? They never reply to emails sent to chikkajapan@chikka.c om. I don't know a phone number I can call to talk with them. Thanks.

[zionchild]

I should suspect Chikka software is not yet supporting messages sent from Mobile Phone especially that you are based in Japan.

Whereas when you send a message through your computer, Chikka does not make the difference between geographic zones.

A problem may pop up when the message is sent through an unsupported network of your mobile phone company.

[sarpon]

ang problem po yata ay sa mga mobile provider... they probably disabled / block the sending of chikka text sa ketai... lahat po kasi ng mobile user di na makasend. sa tingin ko lang po..:)

[engr_jazon]

around august and september last 2007...wala pa maysado problema using chikka from a mobile phone sa japan... mostly ang nagiging problema ko lang is delayed na natatanggap ang mga mail ko ng katxt ko sa pinas (syempre chikakas) hehe...

then late november nagsimula ng magfail ang system....
totally wala na silang natatanggap na mails....

i checked the website of chikka japan.....
ganun pa rin naman ang dapat na pag send...
register ka then kapag magsesend ng message, ilagay lang sa address is

639.............@chi kka.co.jp

http://www.chikka.com/support_japan.html

[shuji]

Guys, first of all, thank for replying.

I should suspect Chikka software is not yet supporting messages sent from Mobile Phone especially that you are based in Japan.

Zionchild, a lot of us were able to sent text messages from our Japan mobile phones until around December last year. You also don't need any Chikka software on your phone to send text to Phils.

ang problem po yata ay sa mga mobile provider... they probably disabled / block the sending of chikka text sa ketai... lahat po kasi ng mobile user di na makasend. sa tingin ko lang po..:)

Sarpon, you have a good point. This could be a possibility. Baka nga bina-block ng Softbank and Docomo all emails sent to @chikka.co.jp because they want us to use their service and pay Y100/message. We need to confirm this. If you guys have the time to do it, please do so. Tawag din ako sa Softbank if I have time.

around august and september last 2007...wala pa maysado problema using chikka from a mobile phone sa japan... mostly ang nagiging problema ko lang is delayed na natatanggap ang mga mail ko ng katxt ko sa pinas (syempre chikakas) hehe...

then late november nagsimula ng magfail ang system....
totally wala na silang natatanggap na mails....

i checked the website of chikka japan.....
ganun pa rin naman ang dapat na pag send...
register ka then kapag magsesend ng message, ilagay lang sa address is

639.............@chi kka.co.jp

http://www.chikka.com/support_japan.html

Thanks, Engr_Jason. I hope we can find the root cause of the problem. Is it Chikka's system that's malfunctioning or our phone providers are blocking @chikka.co.jp messages. I'll update you guys if find out something.

[shuji]

ang problem po yata ay sa mga mobile provider... they probably disabled / block the sending of chikka text sa ketai... lahat po kasi ng mobile user di na makasend. sa tingin ko lang po..

Sarpon, we maybe wrong about the providers (Softbank, Docomo, etc). I called Softbank today and asked them about our chikka problem. The customer service representative has heard about chikka so I guess she understands what we're trying to do.

She confirmed that Softbank does not block messages sent to @chikka.co.jp. I think she's right since we never get any error message after sending, diba. So sa tingin, Chikka talaga may problema.

If there's anyone out there who knows how to contact Chikka Japan by phone, please help. Anong klaseng kompanya ba kasi yang Chikka, no phone support tapos they never reply to emails. Haaayyy....:(

[shuji]

I just want to close this thread since I've given up on Chikka. My phone won't even receive messages from Chikka. I've switched to Pidro text. A Y1000 yen worth card gives you 60 credits. 1 credit will be deducted per 140 or 150 characters, I can't remember. Magbabawas din sya if you receive text galing Pinas. Thanks sa lahat ng nag-reply.

[crispee]

@shuji & others,

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