HELP! Trying to Find a Good Call Center

[Lightning]

Hello,

First, apologies to the moderators if this thread is in the wrong place.

I hope someone in the community can help me! I’m looking for a Call Center that can call English speaking foreigners living in Tokyo. Does anyone know a company I can use? The company should have some experience calling to Japan and Japanese speakers are preferred since Japanese people may answer the phone.

I’ve looked for a long, long time on the internet and can’t find a suitable company. I hope someone here knows some call centers I can contact.

Thank you in advance for any help you can offer!

Best Regards,

James
lightningsmurf@hotma il.com

[puting tainga]

Hi lightening, welcome sa TF.

Use of PM is recommended dito sa TF.
It is safer not to post your own e-mail address even though it is a hotmai address.

As for the Call Center you specified, I don’t know, because I don’t need to use such a thing.

But I found that there is going to be a Call Center/CRM Demo & Conference this month.

Click here.(English) (http://www.callcenter-japan.com/english/index.html)


Sana makatulong……

[Lightning]

[quote=puting tainga;183578]Hi lightening, welcome sa TF.
But I found that there is going to be a Call Center/CRM Demo & Conference this month.
Click here.(English) (http://www.callcenter-japan.com/english/index.html)
/quote]


Hi Puting Tainga,
Thanks for the reply. The conference is a very good idea. However I think it is focused on big companies looking to invest in new technologies. I'm just looking for a small or mid sized company that has experience calling to Japan. I've looked all over the web and it is really hard to find a suitable company.

It's ok, the address I posted isn't my main email so its ok if I get lots of spam.

Anyone have any ideas where to find a good Call Center???!

[infinite_trial]

lightning, sykes asia has multilingual representatives, including japanese-speaking representatives. but they are a big company since you said you are looking for a small or mid-sized company.

you can try looking in this site

http://www.callcenterdirect ory.net/

there's also Asia Videostream, but i don't know their reputation.

[Lightning]

lightning, sykes asia has multilingual representatives,
there's also Asia Videostream, but i don't know their reputation.



Hi Infinite Trial,

Thanks for your post. I've been through the directory and it has been somewhat helpful. It's hard to narrow the searches and they have a lot of content. I did find some possibilities though.

I've called Sykes Asia a few times and they always take my name and number and no one ever calls me back. I guess they don't want new business?

I'll check out Asia Videostream. I looked at them once before and wasn't sure if their main business was call center work, or not.

Let me know if you hear of anything else.

Thanks again!